Shipping policy

Shipping Policy – DKDuo Essentials

At DKDuo Essentials, we are committed to delivering your order quickly, safely, and efficiently.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Time

Shipping times may vary depending on your location and product availability:

• U.S. Orders: 5–10 business days
• International Orders: 7–15 business days

Please note that some items may ship separately to ensure faster delivery.

Shipping Costs

Shipping rates are calculated at checkout based on your location. We may offer free shipping promotions on select orders or during special events.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

Delays

While we strive for timely delivery, delays may occur due to:

• High order volume
• Carrier delays
• Weather or unforeseen circumstances

We appreciate your patience and understanding.

Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

DKDuo Essentials is not responsible for lost or stolen packages once marked as delivered. If you experience an issue, please contact the shipping carrier directly.

Contact Us

If you have any questions about your order, feel free to contact us at:
dkduoessentials@outlook.com